Have a Question - Look here for the Info

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How can I check availability / make a reservation ?

If you use the availability box at the top of ' OUR BEDROOMS' page , pick you arrival date, the number of nights you want to stay, the number of rooms, and press submit, here you can see our rates for the time you have chosen. If you are happy with this you can go ahead and use the online system to book your room, and you will get an instant confirmation that your room / rooms are reserved.

If you are staying more than 1 night, you can e mail us by going to our 'Check availability by e mail ' page , and fill in the information, and press send, and we will e mail you back as soon as possible.

If you are reserving one night please use the online reservation system, as this will quote you the rates instantly, and you can confirm your reservation online instantly,

When i try to book online i cannot reserve due to a minimum stay, what is this ?

At some times of year, Holiday weekend we leave our rates the same as low as possible, but we impose a minimum stay,  so if the minimum stay is 2 nights, you must look to stay 2 nights before the reservation system will let you reserve your room at O Donnabhain's

Our Cancelation Policy is as follows,

While we regret if any one has to cancel, here is out Cancelation Policy,

If you cancel up to 8 Days before you are due to arrive, there is no cancelation charge, except you loose your booking deposit

If you cancel between 7 – 3 days before you are due to arrive, there is a cancelation charge for your First nights Stay

If you cancel 2 or less days, or do not show up your booking will be charged for the full amount of you stay.

With once off incidents like the Volcanic Ash in 2010 / Airline Strikes , we do not charge any cancelation charge as this circumstance is totally out of your control. The week of the Volcanic Ash in April 2010, we lost €3,250 worth of business, and did not charge anyone, as this was a circumstance beyond any guests control.

The majority of our business is reservations, as most guests prefer to have accommodation arranged and reserved, so we have to have a cancelation policy because of this, as if room are canceled and we cannot sell them we would suffer, especially when we would probably have refused business because of your reservation, I hope you understand.

For more on our terms and conditions click HERE

What is included in the Room Rate?

If you have reserved a Room with Breakfast, you have an option of a Full Irish Breakfast, or something healthier if you so wish, also included is all taxes and service charges.

 
If you picked Room only, the Rate includes all taxes and service charges, you can have Breakfast if you so wish, but that would be extra charge depending on the type of Breakfast you want.
 
Our Breakfast is served from 8.30 - 10ish,  if you are departing earlier it is possible to organize breakfast a little earlier, before you reserve just e mail us to make sure we can do it for the time you require.

I see something about BEST RATE GUARANTEE,  how this work ?

As more and more of our reservations are made online, we want to reassure you that we try to make sure that our rates are always the lowest,  if you reserve on this website, www.odonnabhain-kenmare.com , and if not , and we have made a mistake, not only will we match the rate that you can book on another website, we will reduce the rate by the difference, to see more about this click HERE

Do you Have WiFi and how much does it cost ?

Yes we have FREE WIFI in hotspots all around the property, and it is for guests who are staying with us, there are different networks, so ask a member of staff for the appropriate password

Where can i Park and how much does it cost ?

Yes we have a Free Car Park which is for guests staying with us, It is located to the back of the property, if you arrive in Kenmare, call into us and we will direct you around to the Car Park, you can also park on the street for free after 3.00 in the afternoon until the following morning at 11.00. If you want directions to our car park give us a call at 064 6642317 or +353 646642317 if calling from outside Ireland

Are your Rooms Non Smoking ?

Yes all our Rooms are non smoking, as a matter of fact all inside the property is NON SMOKING, but you can enjoy a cigarette in our out side Patio / Beer garden

Are all Room En Suite ?

All our Room are ensuite, if you require a room with Shower only / or Bath only, e mail us after you have made you reservation and we will arrange this for you

Where is O Donnabhain's located ?

We are located on Henry Street, in the Centre of Kenmare, Co. Kerry,  our GPS coordinates are as follows. 

51.879308,-9.583575

What do you charge for Children ?

If your Child is traveling with you, and sleeps in the same bed , then we do not charge. We Class Children up to the age of 11, after this age they have the same requirements as an adult. If you have Children, look at these room Options.

Our Family Room - This will Sleep 2 adults and 2 Children , as this room has 1 Double Bed and 2 Single Beds, it is possible to have an infant in a Cot in this Room, also, the rate you see on our online system is the rate for all of you, and include Breakfast and taxes

Our Small Family  Room - This will Sleep 2 Adults and 1 Child, as this Room has 1 Double and 1 Single Bed . If you would like to book this room, reserve a Twin Room on this web site , and then e mail us afterwards to inform us that your Child is traveling with you, as if you do e mail us to inform us , you may have a room with 2 Single Beds when you arrive. Also it is not possible to have a Cot also in this Room

Do you have a Cot / Crib for our Child ? and do you Charge for them ?

Yes we have Cots, and recommend 1 Cot per Room, due to the fact that more than 1 congests the room, and there are problems about access in relation to fire regulations. Cots are free if the are reserved when you book your Room direct on this web site. All you have to do is to e mail us after you have made your reservation to inform us that you need a Cot / Crib. If you arrive on the day and request a cot / crib there may be an extra charge.

What are your Check In and Check out times ?

Our Check in times is after 14.00, if you want to arrive earlier please call us at 064 6642317 on the morning of arrival to arrange this. Check out time is at 11.00, if you would like to check out later inform a member of staff the evening before you depart and we will organize this for you.

Do you have any Special offers for someone considering staying ?

Our best special offer is our rates, if you are staying more than 2 nights our reservation system will discount your rate automatically, but we do offer special offers from time to time, you can see them by clicking HERE

What About our Children in the Bar ?

We have no problems with you bringing you Children to the Bar, we just ask adults to keep their children seated at all times, and remind you that the legal drinking age in Ireland is 18.  After 22.00 it is expected that Parents with Children should leave the Bar, but we do not request this as allot of families come to our bar for food and also to listen to the music, so we have no problems with you staying a little late to listen to the music.

What nights do you have Live Music ?

To find our what live music is on for a certain time, call the Bar Staff, as they can advise who is playing on certain nights, you can call the Bar staff at 064 6642317, and they will inform you about Music

What times do you do food in O Donnabhain's ?

We start food from 12.00 midday and we close at different time during the Year, the earliest time we close is 21.00, and we close later during the main summer months, to find out what time we close call our restaurant staff at 064 6642317 and they will advise you what time we close.

Are Pets allowed in O Donnabain's ?

Apologies we cannot allow pets on the property, as this is against health regulations,  it is possible to have your pet in our all weather Beer garden to the back of the property, call our bar staff at 064 66 42317 and they will direct you to the All Weather Beer Garden.

Is O Donnabhain's Suitable for Wheelchairs / or Elderly infirmed ?

If you would like to eat and drink in O Donnabhain's there is no problem with access, and we have suitable Toilet facilities on the ground floor. For People who would like to stay with us,unfortunately all our Bedrooms are located on the First and Second Floors, so it would not be possible to get to your rooms. You can still call to the Bar on the ground floor for some food and drink.

What is a Guesthouse and what can we expect during our stay?

Guesthouse, is an Irish only thing, in England they would call it an Inn. A Guesthouse as such is something between a Hotel and a Bed & Breakfast, in that you have a room that is similar in size, and layout to a Hotel bedroom. Most Guesthouse have a Bar and provide food, so as such you get the facilities of a Hotel without having to pay Hotel rates. A Guesthouse is usually a family owned and managed operation, so you have a lot of interaction with the owners, which can be great, as we can advise you on what to do, where to see, while in the area. Whereas in a Hotel a lot of the staff would not be from the area, so they would not be able to advise as much on what to do and see. A Guesthouse, would be the comfort and quality and feel of a small Hotel, at a better rate, and also compared to a Bed and Breakfast, you do not feel like your in the way when you are actually staying in someone’s home, feeling awkward in the Sitting Room, as you feel it is not a separate Guest space.

How does the Accommodation loyalty program work?

Because a business strength is in its customer, we want to reward you for being loyal to us and helping to make O’ Donnabhain’s what it is. When you stay with us for 10 nights either together, or at different times, we will offer a free night, when you stay for two nights together, all you do is pay for the cheapest night. The next time you check out ask for your card, all you do is fill in the times you stay, and when you want to redeem your free night, book as normal, and the night before you check out if you give the card to reception, and they will validate your nights against the nights we have in our system that you have stayed, (you can even back date this if you want), and if you stays are the same as our stays, when you check out the next morning, all you do is pay for the cheapest nights rate.

What power is in Ireland?

Our power is 220 Volt, if you are from the US it is better to get your transformer in Ireland.

What are the phone numbers, and how can I get someone to contact me at O’ Donnabhains?

If you talk with us we will advise you the best means that someone can contact you while you are staying with us

I need more information before I reserve?

No problem just e mail your questions and I will get back to you as soon as possible.

You can contact me the following ways

Email: reservations@odonnabhain-kenmare.com
Telephone (Int) 00 353 87 243 9304
Telephone (Irl) 087 243 9304
Skype kenmarereservations